Terms of Service

These Terms of Service ("Terms") govern your access to and use of the VitalityPro - Natural Health Solutions website ("Website") and related services. By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Website.

By accessing, browsing, or using the VitalityPro website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and VitalityPro - Natural Health Solutions s.r.o.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website following any changes indicates your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates.

If you are accessing or using the Website on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to that business entity.

VitalityPro provides natural health solutions, information, and products through our Website. Our services include but are not limited to:

• Information about natural health and wellness products
• Product catalog featuring natural health solutions
• Educational content about health and wellness
• Customer support and consultation services
• Newsletter subscriptions and health tips
• Product ordering and delivery services

We strive to provide accurate and up-to-date information, but we do not guarantee the completeness, accuracy, or timeliness of all content. Any reliance on the information provided is at your own risk.

Our products and services are intended for informational and educational purposes only. They are not intended to replace professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers before making decisions about your health.

To access certain features of our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

When creating an account, you agree to provide accurate, current, and complete information. You must update this information to keep it accurate and current. You are prohibited from:

• Creating accounts for anyone other than yourself without authorization
• Using false, misleading, or fraudulent information
• Impersonating another person or entity
• Using a name that violates any third-party rights
• Creating multiple accounts for the same individual

You must notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that we believe have violated these Terms.

We may refuse service, close accounts, and edit or cancel orders at our sole discretion if we believe you have violated these Terms or applicable laws.

All product orders are subject to availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Prices for our products are subject to change without notice. We make every effort to ensure accurate pricing, but errors may occur. If we discover an error in the price of a product you have ordered, we will notify you and provide the option to either reconfirm your order at the correct price or cancel it.

Payment for products must be made in full before shipment. We accept various payment methods as displayed on our Website. You agree to pay all applicable taxes, shipping costs, and other fees associated with your order.

Once an order is placed and confirmed, it cannot be modified or canceled without our consent. If you wish to make changes to your order after it has been placed, please contact our customer service team as soon as possible.

Title to products passes to you upon delivery to the shipping address. Risk of loss passes to you upon delivery to the shipping address.

We ship products to addresses within our designated delivery areas. Delivery times are estimates and not guaranteed. Factors beyond our control, such as weather conditions, customs delays, or carrier issues, may affect delivery times.

You are responsible for providing accurate shipping information. We are not liable for deliveries that fail due to incorrect or incomplete addresses provided by you. Please review your shipping information carefully before placing your order.

If your order is lost or damaged during shipping, please contact us immediately. We will work with you to resolve the issue and arrange for replacement or refund as appropriate.

For international orders, you may be responsible for customs duties, taxes, and other fees imposed by the destination country. These charges are not included in our product prices or shipping costs.

We reserve the right to refuse delivery to certain locations or require additional verification for security purposes.

We want you to be completely satisfied with your purchase. If you are not satisfied with a product, you may return it within 30 days of delivery for a full refund, subject to the conditions outlined below.

To be eligible for a return, the product must be:

• In its original packaging and condition
• Unused or gently tested for quality assurance
• Accompanied by proof of purchase
• Returned within 30 days of delivery

Certain products may not be eligible for return due to health, safety, or hygiene reasons. These include but are not limited to:

• Opened supplements or consumable products
• Products that may pose health risks when returned
• Personal care items that have been used
• Products damaged due to misuse

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions and a return authorization if applicable.

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned product.

Important Medical Disclaimer: The information and products provided on this Website are for informational purposes only and are not intended to replace professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers before making decisions about your health, starting any new health regimen, or using natural health products.

VitalityPro and its affiliates do not make any warranties about the completeness, reliability, or accuracy of the health information provided on our Website. The use of any information provided on our Website is entirely at your own risk.

Natural health products may interact with medications or may not be suitable for individuals with certain health conditions. Pregnant or nursing women, children, and individuals with chronic health conditions should consult their healthcare provider before using any natural health products.

Individual results may vary. The testimonials and examples used are exceptional results and do not guarantee that anyone will achieve the same or similar results. Each individual's success depends on their dedication, desire, and motivation.

We are not responsible for any adverse effects or complications that may result from the use of our products or information provided on our Website.

You may not use our Website for any unlawful purpose or to solicit others to engage in unlawful activities. You agree not to use the Website:

• In any way that violates applicable laws or regulations
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Website
• To reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website without our express written consent
• To use any automated system to access the Website

We reserve the right to terminate your use of the Website for violating any of the prohibited uses.

The Website and its original content, features, and functionality are and will remain the exclusive property of VitalityPro - Natural Health Solutions s.r.o. and its licensors. The Website is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. All other trademarks not owned by us that appear on the Website are the property of their respective owners.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except as follows:

• Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
• You may store files that are automatically cached by your Web browser for display enhancement purposes
• If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use

Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your information when you use our Website. By using our Website, you consent to the collection and use of information in accordance with our Privacy Policy.

Our Privacy Policy covers:

• Information we collect and how we collect it
• How we use your information
• How we share your information
• Your rights and choices regarding your information
• Data security and protection measures
• Cookies and tracking technologies
• International data transfers
• Contact information for privacy-related inquiries

We encourage you to read our Privacy Policy carefully. If you have any questions about our privacy practices, please contact us at [email protected].

The information on this Website is provided on an "as is" basis. To the fullest extent permitted by law, VitalityPro excludes all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) which, but for these Terms, might have effect in relation to this Website.

VitalityPro does not warrant that:

• The Website will be constantly available, or available at all
• The information on this Website is complete, true, accurate, or non-misleading
• The Website will meet your requirements or expectations
• The Website will be free from errors or omissions
• The Website will be secure or free from harmful components
• The Website will function properly across all devices and browsers

Nothing on this Website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, or medical matter you should consult an appropriate professional.

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. Your continued use of the Website following any changes to these Terms will constitute your acceptance of such changes.

In no event shall VitalityPro - Natural Health Solutions s.r.o., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website or any content on the Website.

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid for the specific product or service that is the subject of the claim, or if no specific amount was paid, the amount of $100 USD.

You agree to defend, indemnify, and hold harmless VitalityPro and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

This limitation of liability applies regardless of the theory of liability and even if VitalityPro has been advised of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

These Terms and Conditions are governed by and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Website shall be resolved through the courts of the Czech Republic.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

These Terms constitute the entire agreement between you and VitalityPro regarding the use of the Website, superseding any prior agreements that might exist between you and VitalityPro regarding the Website.

If you have any questions or concerns about these Terms, please contact us using the information provided below. We will make every effort to resolve any disputes in a timely and satisfactory manner.

If you have any questions, concerns, or feedback regarding these Terms of Service or our Website, please don't hesitate to contact us: